Final Version of Customers

Beta Feedback

There need to be indicators to show how much you’ve put into the drink so far.

Recipe cards are unclear. Put a “1” in the recipe card instead of “-“ for steam milk, whipped cream, pour milk, ice, etc.

Make recipe cards disappear when you click on the screen, so that you can transition to play with more ease.

Make the patterns more obvious. (Tips from a Barista screen?)

Leader board.

“Congratulations” is misspelled.

Need to update the amounts for tips on “time trial” mode.

“Try again” on “time trial” mode.

“Exit game” button on main menu.

Update vanilla syrup animation.

Sprint 3: Becoming Alpha

The good news is that our game is nearly complete! Our first playable was a success, though not without the occasional bug. Generally our feedback was positive, so we feel that we're on the right track.

Moving forward, our goals are clear: fix the bugs, add our final stage (cold bar), and add filler content! More sound effects are a must, and we must polish our ticketing system so that the player is challenged and feels the pressure. Our successes in the past had everything to do with the player really feeling their time limits, so we need to be sure to implement this in the final product.

Our team has created a Trello board in order to organize our tasks more effectively, and we all have things to work on. Programming fixes, audio collecting, and art assets are all clearly outlined, and everybody has a task.

Onward to the Alpha!

First Playable Build Feedback

Criticisms:
Bugs
Lack of Visual Feedback for Actions
Not Realizing what is Being Added
Hang Time after Order Completion
Lack of Reset

Positive:
Good Interface
Feels like Starbucks
Engaging
Straightforward
Complexity of drinks adds to tension

Times from Current Build (Tech Demo)

Name              Time

TASHA             02.88sec

ALBERT           03.93sec

TASHA             04.10sec

KEITH               05.26sec

OP                      05.26sec

OP                      05.31sec

OP                      06.85sec

KURT                07.40sec

MIKE                07.75sec

KURT                08.70sec

KYLE                09.25sec

DUNCAN         09.50sec

OP                     09.93sec

KASH               11.01sec

MATT               11.36sec

MATT               16.16sec

STEVE              17.52sec

RANDY            23.93sec

JARED              28.42sec

Tech Demo Feedback

Is it fun?
Fun, but don't know if the right button is pressed.
Enjoyable.
Similar to games that have been played before.
Yes, but it would be better with proper feedback.
Yes, it's similar in feeling to Papers Please.
Yes, but it would it would be better visually timed.
Add more graphic/sound positive feedback.
Customer interactions will add more flavor to the experience.

Would you play it again?
Yes

What is the message, is it clear?
Yes
Would be more clear with branding.
It's obvious, but more clear with branding.

Paper Prototype Feedback

1. Fun 
2. Pair it down in the beginning
3. Quicker on screen vs prototype
4. Played games like this 
5. Familiar gameplay 
6. Not as familiar with coffee
7. Nostalgic
8. Make different from Diner Dash ish gameplay
9. Not enough cubes
10. Difference between Iced coffee vs Iced Drinks
11. Individual Timers for Drinks
12. Informative
13. Like the idea
14. Confusing Recipes 
15. Replay ability
16. Bonuses?
17. Positive Feedback
18. Positive Sound Feedback
19. Well Put Together
20. Push the plight of Barrista

Professor Kurt Coppersmith's 3rd Paper Prototype Attempt

Personal high score: 31.68

Morning Rush HIGH SCORES

Morning Rush High Scores

Time                            Name                    

25.39	OP
30.26	OP
31.68	KJC
35.05	MDC
40.17	KPR
44.67	GWS
49.24	MH
50.54	SA
54.62	JMA
55.29	MBA
1:04.59	BOO
1:06.53	KJC
1:08.46	YKL
1:41.38	KJC

Level Design

Level Amount: 3
Difficulties: 3-4
View: Perspective/First Person
Gameplay Mechanics: Time Management, Specific Formulas For Drinks, Generic vs Regular Customers, Possible Tiredness Gage, Possible Tip Gage

Audio Design

Theme: Cafe/Work Music

Feeling: Upbeat 

Tempo: Intense driving beats (120bpm)

Effects: Cup sounds, coffee pouring, steaming sounds, blender sounds, fail sounds, customer noise, cash noise, ticket printing noise.

Free Sounds will work well for this title.

Game Research/Anthropology

Research Regarding the Use of Advertisement Style Games

and the Starbucks Coffee Company

Everyday users:

Primary demographics, including consumers and average employee (or partner)

• Starbucks’ primary target market is adults aged 25-40, who account for 49% of its total business.
• Next is young adults aged 18-24, totaling 40% of Starbucks’ sales. Starbucks positions itself as a prime study and hang out spot for college students. They cultivate a “cool” image, and utilize technology to reach the younger audience. Using phone apps and providing free wifi assist in creating this image.
• (http://smallbusiness.chron.com/starbucks-target-audience-10553.html)

Social Scientists/Anthropology:

Information regarding quality of working there, both as baristas and as coffee farmers -

Coffee Farmers

• Starbucks focuses on using ethically sourced coffee beans. They want to ensure the success of their farmers, and have farmer support centres on four continents, where agronomists test soils, examine samples, and provide advice, free, to any coffee farmer who asks.
• (http://www.starbucks.co.uk/coffee/ethical-sourcing/coffee-quality)

Starbucks Partners

• Starbucks beats the average industry employee turnover rate by 140%.
• Analytics company Monitor 360 took 5,000 reviews from Starbucks employees, who gave their company an average rating of 3.8 out of 5 stars. This beats Dunkin’ Donuts (2.8/5) and Peet’s Coffee (3.2/5).
• (http://www.shrm.org/hrdisciplines/employeerelations/articles/pages/starbucks-work-environment.aspx)
• Consistently makes “Best Company to Work For.”
• (http://archive.fortune.com/magazines/fortune/best-companies/2012/snapshots/73.html)

Educating yourself on everything you can about your subject:

Number of stores open

• As of 2015, there are over 23,000 stores worldwide, in more than 65 countries. (http://www.starbucks.com/business/international-stores)

Problems With Similar Products or Information:

Problems With Advergames

• Target Audience
• Reasearches found that 85% of top food brands use Web sites to target kids.
• (http://www.nbcnews.com/id/13943214/ns/technology_and_science-games/t/online-advergames-target-kids/#.VsobCPIrKUk)
• Wall Street Journal 2010, found that websites directed to children and teens were likely to use tracking tools to get information vs sites directed to a general audience
• (http://online.wsj.com/public/resources/documents/101201FTCprivacyreport.pdf)
• Legislative Issues
• Advergames are not held to the same standards as their televised counterparts
• Similar advertisements are banned from showing around children's television programs
• Advergames are unregulated and have access to all demographics through social media, websites, etc.
• (http://www.bath.ac.uk/research/news/2014/06/02/advergames-policy-child-protection/)
• Research from the University of BATH suggests that children as old as 15 years don't realize that Advergames have influenced consumer decisions without their conscious decision. 
• (http://www.bath.ac.uk/research/news/2014/06/02/advergames-policy-child-protection/)

• Edward Markey proposed the bill "Do Not Track Kids Act of 2011"
• Online stores need parental consent for their kids' information
• This information can't be used for marketing
• (https://www.govtrack.us/congress/bills/112/hr1895/text)

Solutions To Advergame Issues:

• Limit information collection from players
• Force breaks in gameplay
• Advertise healthy product alongside unhealthy
• Focus more on the barista experience than the product itself

Coffee Cups Hot and Cold (WIP)

Drink Menu

Hot Drinks:

Black Coffee

Latte

Mocha

Hot Chocolate

Cold Drinks:

Caramel Frappuccino

Iced Coffee

Iced Latte

Iced Mocha

Iced Tea

Vanilla Bean/ Cafe Vanilla

Ice Water

Menu Assets

Credits:

Names & Roles Of Team Members

Starbucks Logo:

Click On The Logo To Be Linked To Starbucks Website

Start:

Launch The Game

Difficulty Settings:

Day Shift - Easy

Noon Shift - Normal

Night Shift - Hard

Swing Shift - Very Hard

Controls:

Graphic Showing Control Scheme

In Game Art Assets

Art Style:
Vector
Colorful
Simple
Similar to McDonalds Game

Environments:

Lobby

Espresso Bar -

Mocha Pump/White Mocha Pump

Vanilla & Caramel Syrups

Espresso Machine

Cup Layout

Whipped Cream

Milk/ Soy

Cold Bar -

Ice Bin

Different Sized Scoops For Ice Bin

Blender

Tea Shaker

Classic & Caramel Syrup

Whipped Cream

Base

Cup Layout

Sprites:

Customers -

Barista (For Lobby)

Generic Customers

Special Customers (Regulars)

Items -

Hot Cups (Tall, Grande, Venti)

Cold Cups (Tall, Grande, Venti)

GUI:

Ticket System

Recipe Cards

Positive/Negative User Feedback

Animations:

Drinks -

Cup Flying Away (Dropped Cup/ Wrong Recipe/ Too Slow)

Hot Drinks Cooling

Customers -

Facial Expressions (Happy, Neutral, Angry)

Environment -

Pumps

Coffee Drip

Simple Blender Spin

Barista Game Control Scheme

On Mouse:

Left Click - Grab Cups, Select Ticket, Select Recipe Sheet

Right Click - Ingredient Actions (Pump Syrup, Spray Whipped Cream, Ice, ETC.)

On Keyboard:

Spacebar - switch between Espresso Bar and Cold Bar

Drink Formula Order:

Hot Drinks - Steam - Syrup - Shots - Milk - Whip

Cold Drinks - Syrup - Shots - Milk - Ice

Blend - Coffee - Milk - Syrup - Base - Ice - Blend - Whip

Iced Coffee/Tea - Coffee/Tea - Syrup - Ice

Hot Coffee Productions Team

Producer: Tasha Firth
Programmers: Albert Tom and Alex Koumandarakis 
Artists:  Christopher Thomson, Thomas Mouchawar, and Chevis McMillin-Brockway